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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A pop-up menu will show up. It comprises exhaustive information about all the operations that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of tutorial video clips explaining how to work with our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, examine our comprehensive Frequently Asked Questions database, which covers questions asked by actual individuals and provides real solutions. We constantly update our Frequently Asked Questions section with new articles so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a fantastic team of technical support engineers available 24/7 and ready to assist you with any query. Each support ticket you submit will be replied to within 60 minutes (the average trouble ticket response time is approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 324445

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com